FAQ
| We will ensure that your apartment is fully functional and freshly cleaned! |
| Yes, we have onsite maintenance. Maintenance is on call 24 hours for emergencies. |
You may place a service request online through the resident portal, RENTCafe Resident app, or contact the office.
Maintenance issues are resolved in the order they are received, emergencies take priority. We make every effort to have issues resolved within 24-48 hours.
No, you are not required to be present while service is being completed. If you are not present, we do request that your pet is secured on the day of service.
During office hours, stop by the office to check out a key with your photo ID. If it is after business hours, you will need to contact a locksmith.
You can decorate your apartment as you wish, however, to avoid penalty you will have to restore it back to its original form before moving out.
| Pool, Fitness Center, Dog park |
| Yes, open parking along with reserved covered spaces. |
| We don't have any as washer/dryers are already provided in the unit. |
nonrefunable $300 pet fee, $15 monthly pet rent, and $300 refundable pet deposit or $87.50 nonrefundable pet deposit
| Refrigerator, Dishwasher, Microwave and Stove |
| 3 to 12 month lease |
| We can. |
| No, we have a parcel locker system set up. |
| Weight machine, treadmill, eliptical |
| 10pm to 8am and no. |
| We do but to better serve you we do ask you if can make an appointment. |
| We are located at the front of the property. |
| You may apply online. |
| Usually 3 to 5 business days, but will vary depending on various documents. |
Varies depending on your move-in date and application status, but will include Pro-Rated Rent, Pest control, Deposit, and pet fees if applied.
| Ask questions. We are here to help. |
| Online, or WIPS. |
| Through the residential portal. |
| Pest Control, Carport when required, water, valet trash, parcel locker system |
Electric can be set up through CPS Energy, Internet and Cable through At&t. No need to set up water as it is set up in house.
| Yes, we do have a resident referral program. |
| We follow the rules per the lease. |
| Early Termination and Reletting Fee |
| Woodstone |
| We have one onsite. |
| McClain Park |
| Walmart and Heb |
| Dunkin Donuts 2.3 miles, 6 minute drive |
S I35, Take TX-1604 Loop W to N Loop 1604 E in San Antonio. Take the exit toward FM 2252/Nacogdoches Rd from TX-1604 Loop W, we will be on the left hand side after Judson Rd
| We are Nacogdoches in between Judson and O'connor |
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